eScuba.com.au -Dive AlertService and Repair FAQ

Below are frequently asked questions regarding ideations products listed by category. If you have a question that is not addressed here, feel free to email eScuba at info@eScuba.com.au with your question and we will get back to you with an answer, and also add it to this FAQ section.

Dive Alert Care and Maintenance

Is there any special maintenance needed for the Dive Alert?

After each use, DiveAlertPLUS should be rinsed with fresh water. This is especially important after use in chlorinated swimming pools and in other water having corrosive substances. Additionally, it is highly recommended that you blow the water out of DiveAlertPLUS before storing. This can be done by pressurizing and activating both the surface and subsurface signaling elements. We recommend that you cup your hand over the surface signaling element to muffle the loud noise.

Dive Alert Service and Repairs

How do I send my item for service or repair?

1. Log into your eScuba account or Create a new account if you dont have one.
2. Fill out the Online RMA Form (link is also listed under "Account Management" on the "My Account" page).
3. Follow the instructions listed on the RMA form to mail us your item along with the receipt.
First Stage Service and Repair
Phone: 02 9684 2256
Phone: 0412 746 797
Unit 1B, 28 Clyde St
Rydalmere, NSW,
2116
Email: info@firststage.com.au

Dive Alert Tips

How does it work?

Once the tank is turned on and the DiveAlert PLUS connected, squeeze DiveAlert PLUS a little underwater for a subsurface signal or squeeze it a little harder on the surface for a loud surface signal blast. Just make sure that before every dive you check that DiveAlert PLUS is installed correctly and functioning properly. Also be careful not to point DiveAlert PLUS toward yourself or toward anyone who is in close proximity to you when you activate the surface signal or loss of hearing could result.

Dive Alert Troubleshooting

Do I need to modify my equipment in order to install the Dive Alert?

DiveAlertPLUS does not require any modification to your equipment, and it does not interfere with the normal operation of your equipment. The DiveAlertPLUS comes in three different models to accommodate different connectors: DV1, DV2, and DV3

Dive Alert Warranty

What is the warranty on the Dive Alert?

Ideations design, Inc., warrants DiveAlertPLUS to be free from defects in materials and workmanship for one year from the date of purchase from an authorized DiveAlertPLUS dealer. If any functional defects appear in a DiveAlertPLUS unit within the one-year warranty period, the unit will be either repaired or replaced at the option of Ideations Design, Inc.

Dive Alert More Questions

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